Privacy Policy
Last updated: 15 August 2026
AL KHAZ FABRICS (“AL KHAZ”, “we”, “us”) respects your privacy. This policy explains how personal data is collected and processed when you visit our online store, create an account, place an order, contact us, or otherwise use our services.
Data We May Collect
- Identity and contact information, such as name, telephone number, email address, billing address, and delivery address.
- Order and transaction information, including products, quantities, invoices, payment status, returns, and delivery instructions. Full card details are processed by payment providers and are not intended to be stored by AL KHAZ.
- Account, customer-service, enquiry, and communication records.
- Device, browser, cookie, IP address, and store-usage information collected through Shopify and authorised service providers.
- Marketing preferences and any information you choose to provide.
Why We Use Personal Data
We use personal data to operate the store; process payments and orders; verify, prepare, deliver, and support purchases; prevent fraud and misuse; manage returns; communicate with customers; improve our services; comply with accounting, tax, consumer-protection, and other legal duties; and send marketing communications where permitted.
Legal Basis
Depending on the activity, processing is based on performing our contract with you, complying with legal obligations, legitimate operational purposes recognised by applicable law, or your consent where required.
Who We Share Data With
We may share only the information needed with Shopify, payment and instalment providers, banks, delivery and transport companies, technology and support providers, professional advisers, and competent government or regulatory authorities when legally required. Providers process data under their own terms and privacy notices where applicable.
International Processing
Some technology or payment providers may process data outside Saudi Arabia. Where applicable, we use providers and safeguards intended to meet relevant legal requirements for personal-data transfers.
Retention and Security
We retain personal data only for as long as reasonably necessary for the purposes described above and for applicable legal, accounting, tax, dispute, and warranty requirements. We use reasonable administrative and technical measures to protect personal data, but no online system can be guaranteed completely secure.
Your Rights
Subject to the Saudi Personal Data Protection Law and applicable conditions, you may have rights to be informed, access your personal data, obtain a readable copy, request correction or completion, request destruction when legally applicable, and withdraw consent where processing relies on consent. Requests can be submitted through our Contact page. We may verify identity before completing a request.
Cookies
Our store and service providers use cookies and similar technologies for essential store functions, preferences, security, performance, and analytics. Browser controls can limit cookies, although some store functions may then be unavailable.
Updates and Contact
We may update this policy to reflect operational or legal changes. The latest version and update date will appear on this page. For privacy questions or requests, please use our Contact page.